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La pinoz pizza - Bad customer service cold food delivery

Rahul manohar kolekar filed complaint against La pinoz pizza on Jul 24, 2022

Bad customer service I order monster pizza of **** from la pinoz app and paid online , on app it shows
** minutes delivery time approx they delivered the pizza after * hours(order time **.** pm and I received the pizza at **.** pm )cold monster pizza waste of **** and they dont even say sorry to customer. Also I have call recording of the la pinoz undri store and the where asking more *** for delivery and also the person told me to pickup the pizza by my self also they are not refunding my money. I have call recording of the executive with all the proof . They asked me to make extra payments for delivery after the order was place and online payment was
done and asked me to pick up the pizza in between some where
At **.** am the pizza guy came to drop the pizza at my house I told him that i don't want this cold pizza but the keept the pizza at my place and went away (order I'd #*******)

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

La pinoz pizza

12

Total Complaints

7

Total Resolved

58.33%

Consumer Satisfaction

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