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La pinoz pizza - Status of order faked on app by restaurant

Jay khona filed complaint against La pinoz pizza on Oct 30, 2022

I belong to kutch, gandhidham - Gujarat. I ordered pizza from their app. The status of dilevery showed dispatched but the ordered was not yet prepared when i called the outlet. They faked the status of delivery just because they told me that the app beeps again so we are faking the order status.
This needs to be solved as customers are made fool because of this, which is not expected from a big company like La Pinoz.
Also I want some compensation for this act from the outlet.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

La pinoz pizza

12

Total Complaints

7

Total Resolved

58.33%

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