- At midnight harassment for confirmed booking Open
*rd of Aug I booked hotel * rooms for Poorv location. When I reached that place & hotel around **.** pm no one was available to contact it's like an empty building. The number provided by Oyo was invalid number as per Vodafone and Airtel. I called Oyo after approx * min of waiting call got connected customer care person. After explained complete incident person said we will connect you with a senior assistant after *-** min call dropped. This *-* times at midnight **.-**.** am.
Finally, Oyo said I'll book a new booking in a new hotel but you have to pay again. I said please do that I don't have any other options I am new here and outside so much rain is happening.
Oyo booked a new hotel. I reached their same case no one is available to assist and no one at reception. After ** min struggle, I was able to contact the room boy. After check-in, I got to know Oyo booked room for next day not for today night.
This all was happening at *.** to * am. I want to send them a legal notice for this harassment. Kindly request you to please guide me on this.
Are you brand?
Are you Lawyer?
Apology letter from company
"The amount has been refunded by OYO. Thanks for your service. I rate it excellent."
I have all kinds of screenshots.of transaction id etc..but money is not refunded still....
Jan 26, 2021 by tanishq
I made a booking that's still pending but the money was deducted, I have been trying to reach the customer care but they dont have any solution. I want a refund, dont want to book th e hotel anymore...
Jan 16, 2021 by Akanksha Gaur
My phone no.is ********** Name shubham singh Booking of ** jan to ** jan I hve done my booking from oyo app in kailasb view inn hotel with complimentary breakfast.... After discount and coupen applied .. i hve show my total booking amount is...
Jan 15, 2021 by Shubham singh
My booking id is PJDX**** , i cancelled this booking on ** December **** its about one month but still my money not credited in my bank account , i complaint many times in customer helpline .. I'm very disappointed with oyo service OYO IS...
Jan 13, 2021 by TARIQUR RAHMAN
I have booked a room in OYO for * days. I made the transaction but the booking is not confirmed. Amount debited in account....
Jan 08, 2021 by Abhiram