hero electric
- Asking for rs 10000 extra for the vehicle Open
Chitra Chinmayee Nayak filed this complaint against hero electric on Sep 04, 2024
I am currently living in BERHAMPUR, ODISHA. We booked the electric vehicle HERO OPTIMA CX *.* on ** may ****. The dealer told it will take time. So we changed our decision to HERO CX OPTIMA *.* on *th June ****. At that time the on road price of the vehicle was around Rs.****** approx. The same price was being displayed on their website also and there would be a government subsidy(discount) on the on-road price of Rs.******. We paid an advance of Rs. *****. At that time, the dealer told that we will pay ***** at the time of final payment. The battery and charger took a long time to arrive. We went on *nd September **** to bring the vehicle. Till this time, the price of the vehicle is decreased to ***** (on road price). We already paid *****. And the government subsidy is *****. So we should pay Rs. ***** to the dealer. But now, the dealer is telling us to pay Rs.**,*** extra.. We called on the customer support number and emailed them. They did not receive the call. They did not call back. They didn't reply to our mails. There is no response from them. Please help us.. We are a middle class family earning through so much difficulties. Please help...=O=O=O
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
hero electric
Resolved
Frustrated? File a Complaint
Teams Group
"Unbelievably fast and prompt result! I got my refund sooner than I expected. Thank you guys."
Saqib Khan
Related Complaints
hero electric - My Electric Scooty Part Not avilable In Company Showroom Closed
My scooty which is from Deepika Meena till the chassis no is MEPHELP****AL**** sir this scooty is from Ajmer Rajasthan state a complaint has also been lodged till date the complaint no is VOR******* this complaint is still not resolved or I am ...
Sep 12, 2024 by deepika Meena
hero electric - Poor services not reply from showroom not even from custmer care Closed
i have purchased Hero Atria from hero showroom Udaipur. few months after charger is not working. after checking with other showroom they confirmed that Charger warrenty is * years. my vehicles purchased date less then * years. i gave charger to...
Aug 12, 2024 by Ravi PALIWAL
hero electric - Irresponsibility and negligence of representatives Closed
I have deposited **** for electric scooter with price ***** at Ankur motor, tadbund cross road, secunderabad. After ** days, she called and said it's gonna cost another ****. I called for cancellation. The refund should be done within * week. I...
Apr 20, 2023 by Priya
hero electric - Service complaint Closed
Dear SIR/MAM This is niresh from chennai one year before i bought hero photon in jayabharat Motors in hasthinapuram jan **.**.**** after i buy the bike the lot of issues i face in bikes *weeks before i change brake for photon he said we chan...
Feb 06, 2023 by NIRESH KUMAR
hero electric - Warranty replacement not provided for 1 year Open
I gave the faulty Vehicle battery for warranty replacement to Hero echarge service center chennai on Oct ** ****. Still they did not provide the replacement battery. I did follow up on hero customer care via call and email no proper response....
Nov 06, 2024 by Arun K
