Goibibo.com
- Amount refund issues Open
Ujjwal Prakash filed this complaint against Goibibo.com on Sep 15, 2019
Dear Team,
We are trying to reach goibibo through customer care number but the process Goibibo have made so worst that it's though to contact for any query through customer care number rather sending SMS only, but by SMS problem cannot be solved .
I have booked the from Goibibo for **th September flight in name of Ujjwal Prakash and Rakhi kumari from Ranchi to Patna having PNR No- ANJQJE. After booking of just few minutes I called to cancel the flight to Indigo customer care number and they cancel the booking with full refund amount. They have given me mail confirmation also which is attached for your reference. They told me that please call to Goibibo the amount refund amount has been provided to Goibibo ,they will refund you the amount.
I tried many times to call Goibibo or talk to customer care number but the process is so worst for cancellation that I feel helpless .Even I tried to click the option where they have mentioned about the refund but once you click you will find nothing.
Kindly help me in this problem. For reference I have attached the screenshot.
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Resolution Demanded:
Refund / Credit for purchase
Goibibo.com
Resolved
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