Goibibo
- Amount not refunded Open
Ipsita Roy filed this complaint against Goibibo on Jul 22, 2020
I had booked air tickets for travel to Singapore and back by Singapore Airlines via Goibibo in May ****. Due to Covid-** pandemic, Singapore Airlines cancelled the flights and returned the full booking amount. This information was not shared by Goibibo. I had to get an email from the airlines and send it to Goibibo. Only then did they agree to return the full amount on **.**.****. Even after that, and although their website goes on saying 'Refunded' and 'Refund under process', no money has been returned yet. The message is that another *-* days and nothing has happened after almost two months.
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Resolution Demanded:
Refund / Credit for purchase
Goibibo
Resolved
Frustrated? File a Complaint
Robu.in
"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."
Vijayasimha Ajarananda
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