Amount deducted from refund of current order for the non receipt of return 5 month old order ^Open

Posted on: Feb 06, 2018

Complaint filed against: First Cry

i placed an order of t-shirt on 24 sep 2017 from firstcry and product received to me was smaller in size so i raised an return request and first cry refunded my amount and failed to pickup my product as courier person has come to collect in morning time and i was in office i requested him to come in evening and therafter no attempt has been made to pickup the product after few days i also discarded the product as it was of smaller size and no use to me. since than it has been 5 month first cry didn't call me up for pickup and i was having 173 rs in my firstcry wallet they did not deducted money but now after 5 month i placed another order and first they cancelled it and they have deducted money from refund without my consent. how can they deduct money for previous issue for which i am not having any mistake

Resolution Demanded: An apology letter from company official, Get refund or credit for your purchase

Complaint filed by: mohit bajaj