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First Cry (11/17)

17 Total Complaints
11 Total Resolved
64.71% Consumer Satisfaction

If you are searching for First Cry Review on internet then you have reached the right place. You can read the full First Cry Reviews here. Get answer to questions like if First Cry is real or fake? First Cry is legit or scam? if First Cry is safe? All First Cry reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for First Cry so that it help others to make wise decisions. The Consumer satisfaction score of First Cry is 64.71% because out of 17 consumer complaints, only 11 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

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First Cry - Package is not delivered and even they don t call me Closed

We have ordered an item on first cry. They have given **th October as delivery date . We don't receive any call from delivery team. Now our product status is showing fail in delivery ...

Oct 13, 2023 by Amrutha Arjun Arjun

First Cry - Incomplete Refund processed Closed

We have booked baby hug diaper(medium) Combo and received the parcel next day, however the parcel has * medium and * small size diaper packet. We immediately raised concern on first cry and as per the request we have returned both the packets. ...

Sep 28, 2023 by Manisha Shukla

First Cry - Delivery agent always makes excuses not to deliver items Closed

Delivery boy name pankaj ********** nd this one man never deliver item nd always make false excuses customer is not available please take action for them...

May 30, 2023 by Farheen

First Cry - Product has more price than website Closed

I have bought a product from first cry store has more price than the website..and the store not accepting return ...

Jan 14, 2023 by Lakshmi

First Cry - Exchange Request Denied Open

I placed an order for Padded Jacket of * to ** months, i read the policy for exchange & return both were applicable on this product... as i got the product delivered but size was very small hence i was trying to place exchange request on app bu...

Dec 29, 2022 by Tanveer Pasha

First Cry - Fabric color bleeding Open

This is to inform you that I'm extremely dissatisfied with Order ID: ********ZHI***CEF* for babyhug full sleeves night suit donald duck print which was delivered on **/**/****. I didn't use the product as i had ordered it for Christmas hence I ...

Dec 27, 2022 by Roshni Fernando

First Cry - Prepaid Package not delivered Closed

My prepaid package not delivered till time.. I am regular touch with delivery boy and Ecom express office sambhalka shamli ****** But Both people not responding...********** this person not responding and also do my number in black list.... I a...

Oct 11, 2022 by Deepak Kumar

First Cry - Refund not proceed Closed

I have returned items of my order and its almost cross * month of pickup but refund still not received. I fed up of calling customer care but i didn't get any proper refund timeline. They are just saying refund will proceed ASAP. even their ref...

Aug 26, 2022 by Mayank

First Cry - Package not delivered Closed

I ordered * items from first cry,they did not deliver the order but updated delivery status as delivered and i am not getting refund i am calling them every day....

May 17, 2022 by Himani

First Cry - Half product delivered Open

I have paid membership of first cry(club membership) and ordering from last one year. This is first time I am disappointed with the delivery, received half product. I ordered frock with bloomers. Received only bloomer, NOT frock. When I raise a...

Apr 25, 2022 by Kannupriya .

First Cry - Regarding First Cry Delivery kids cloths delivery Open

I have ordered the cloths for for * years old kId Anvit but parcel has not received through delivery partner named express bee and First cry online site showing me that parcel has been delivered. its been almost * days there is no solution on q...

Jan 31, 2022 by Vikas Madhukarrao BHANDARE

First Cry - First Cry Refund Policy Closed

I initiated a refund of amount on **th Feb'**, for my purchase on FirstCry, the product has already been collected from my home, but the amount has not yet been credited back to my credit card, and since then I am continuously writing mails to ...

May 09, 2020 by Mitin Bansal

First Cry - Refund not issued for returned item Closed

I had raised a return request with www.firstcry.com to return a product that i purchased from them online. The product got picked up from my home on **-decemeber-****.however,first cry has not issued the refund yet. order no: *******SM***...

Dec 17, 2019 by Prashant

First Cry - Fake reason for non delivery Closed

I have placed order on **th October **** at first cry app, paid online,shipment Id ************* from order number *******SX********. The product was supposed to be delivered on **.**.****..I have got notification from their courier partner ...

Oct 29, 2019 by Nasema

First Cry - Harassment and tortured by the company Open

I am a father of *.* years old baby ordered almost **+ times with the First cry. I have ordered a product named Mamy Poko Pants from First Cry website on **rd April ****. The order was supposed to be delivered on **th April ****, but the order ...

May 11, 2019 by MOHAMMED AZHER MOHIUDDIN

First Cry - Deduct my wallet money Closed

I had money in firstcry wallet.i order sweatshirt .they automaticaly used wallet money.but after some time they cancelled my irder nd deduct my wallet money as canclation charges...

Dec 24, 2018 by Aman

First Cry - Amount deducted from refund of current order for the non receipt of return 5 month old order Open

i placed an order of t-shirt on ** sep **** from firstcry and product received to me was smaller in size so i raised an return request and first cry refunded my amount and failed to pickup my product as courier person has come to collect in mor...

Feb 06, 2018 by mohit bajaj

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