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First Cry - Incomplete Refund processed

Manisha Shukla filed complaint against First Cry on Sep 28, 2023

We have booked baby hug diaper(medium) Combo and received the parcel next day, however the parcel has * medium and * small size diaper packet. We immediately raised concern on first cry and as per the request we have returned both the packets. However first cry refunded only for * packet.
We are taking follow up daily but they are saying to wait on daily basis. It's been * days since we complaint again. We have provided all the screen shot of returned packets and other details but still it's not been resolved.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

First Cry

20

Total Complaints

11

Total Resolved

55.00%

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