Vodafone Idea
- All the features of International roaming not activated Closed
Nilesh Patil filed this complaint against Vodafone Idea on May 07, 2019
I have a Vodafone number. I have been using this number for the last ** years. I had activated international roaming on **th April **** for * days. I was travelling to Singapore.
Vodafone activated my international roaming with the plan of Rs ****/-. on my request which had free voice call -Incoming and outgoing calls, SMS and also free data.
But I reached Singapore, I could only connect to voice service. I connected to the right carrier as suggested by the customer care executives. I was unable to connect to data.
I tried contacting the customer care executive on * to * times. All the solutions provided by them failed. All setting suggested by them did not work. I activated the pack of Rs. ****/- for all services including data. I could use only voice services and could not utilize data service due to poor service by Vodafone.
I demand cancellation of appropriate amount from my billing. I think I should not be liable to pay the entire Rs. ****/- as I could not use data service due to Vodafone bad service and non-support in resolving the issue. My issue was Vodafone denied data service during international roaming which was the part of the pack.
Moreover, when I contacted your customer care, they could not help me with the problem.
I email and subsequent telephonic with Vodafone executives, but their approach was towards solving my data pack issue was poor and never look to help me. Rather it was to protect their own interest. This is daylight robbery and cheating. Vodafone is charging the customer for service, which fails to deliver.
I would request Vodafone to reduce my bill amount with the appropriate amount for not providing data services during International roaming.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Vodafone Idea
Resolved
Frustrated? File a Complaint
Travolook
"I really thank you Voxya support team for quick support on Travolook refund issues, I got my refund amount. Indeed appreciate your quick help."
Santosh Dash
Related Complaints
Vodafone Idea - Miscellaneous expenses Closed
Vodafone Idea - Bill included miscellaneous charges those I have not been used ...
Jan 17, 2024 by Atharv Gupta
Vodafone Idea - Bill included miscellaneous charges those I have not been used Closed
I have changed my service provider on *nd April and vi send me a bill with including miscellaneous charges like Amazon prime and Disney hotstar those services already given by Airtel but they told me you have to pay that service those I have no...
May 10, 2023 by Naveen Sharma
Vodafone Idea - Recharge Closed
I recharged a number but it doesnt worked ...
Apr 07, 2023 by Sk Imran
Vodafone Idea - No Network Coverage In My Area Closed
I Am A Staying Odisha In Chatrapur Near Badapadar I Am Not Getting Good Coverage Of Network Here Please Solve It...
Feb 13, 2023 by Basudev Choudhury
Vodafone Idea - Unnecessary addition of money in bill Closed
First of all they provide low quality sim which without any issues get damage, I got my postpaid connection *months back only and there I got new sim but after * months the sim started loosing signal so for which shopkeeper told me that this si...
Dec 17, 2022 by Niharika Bansal