Airtel
- Airtel refund not complied after failed attempt of payment Open
Armoghan Hejazi filed this complaint against Airtel on Dec 15, 2021
I made an online payment of Rs ****/- to Airtel for my quarterly BB plan through ICICI Netbanking with Transaction BIL/ONL/************/Airtel Paid on Oct **th,****. Seems the payment failed their end and my connection was terminated by Airtel. I contacted them through multiple email and multiple calls on Airtel Service Desk for refund of the failed payment so that i can re-pay and get my connection restored. In each call i tried to reach their team lead as well for he to fix my issue as executives were unable to resolve my issue OR at least share an email confirmation from Airtel that the payment has failed. My ICICI branch manager asked me to get an email from Airtel (at least) to get the amount pulled from the Merchant(Airtel) to my ICICI account. Airtel neither refunded my amount nor sent an email on my repeated plea. Adding to the pain was periodic call from their payment recovery support to make the payment to get the service restored. I had to explain them the case from 'zero' every time. They asked for 'Transaction evidence' which i shared to them(Payment screen shot) over their shared WhatsApp phone numbers and also on email but then no response their end . Till date i am without BB connection because to seek a fresh connection from alternate providers i need to pay hefty installation charges which i am not in a position. I lost money , connection , and got additional pain of no internet since last * months.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Airtel
Resolved
Frustrated? File a Complaint
Nurserylive.com
"I am very satisfied with Voxya. It just gave me the double power to fight and finally my problem was solved! One of the finest site. Voxya, let the fight for justice continues."
Asish Behera
Related Complaints
Airtel - MY issue is not resolved Closed
On September **th i took airtel services for plan of **** and paid * months advance of **** rupees. I had an issue with airtel thanks benefits, as per Airtel black my plan i should get Otts subscription to claim in thanks benefits but am unabl...
Nov 02, 2023 by RAMACHANDRA KRISHNA VAMSI BHARTHIPUDI
Airtel - Cancelling of my connection and refund of recharge amount Closed
I paid for a *** MBPS pack and I am getting a speed of **-** MBPS, There were multiple technician visits and none of them was able to solve the problem. Customer support is talking rubbish and there is no response for the same....
Oct 25, 2023 by Dishank Ramawat
Airtel - Airtel broadband refund Closed
i ordered Airtel broadband fiber and paid the amount but their cable is not in my area so I they canceled the order and told me it would be refunded in * days but I haven't received anything from ** Aug...
Oct 22, 2023 by shivam upadhyay
Airtel - Wrongly charging even after requesting stop services Closed
Account Details: Airtel account number: *********** and service: Airtel Xstream Fiber ***********_dsl Cleared previous month's due and requested to stop services on September * via email and service request. Got due bills for September/Octob...
Oct 20, 2023 by Sahil Chugh
Airtel - Airtel not refunding Closed
Hi I have did payment of **** amount from Airtel website for my broadband, payment deducted from my bank, I have every proof, I complaint about this to Airtel it's been more than * months they are saying that they are working on it and ask for ...
Oct 17, 2023 by Hemant Sharma
