Airtel
- Airtel promised to change bill plan and then over charged me Closed
Vineet Pujari filed this complaint against Airtel on May 10, 2017
*. Last month i.e in April ****, Airtel representative called me and proposed a new *** unlimited postpaid bill plan and told me that the plan would change in ** hours. At the end of the month, I received a bill of Rs. ****. When i called the customer care, i was told that my bill plan was not changed and I was charged as per the old plan.
*. I had to call repeatedly to the customer service because they would put me on hold and after *-** minutes, the call would drop automatically, this happened * times in a span of one week.
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Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Airtel
Resolved
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Clear Trip
"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."
Tangella Mallikarjuna Raju
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