Airtel
- Airtel broadband not working Closed
NewJen filed this complaint against Airtel on Dec 16, 2023
My WIFI connection is not working for the last ** days. Service request number has already been logged on *th December **** itself for unplanned outage with the ticket id - *********** with the resolution expected date (**th December ****, ** December **** and **th December **** and ** December, **:** pm), however still issue not solved, and the dates are extending only. Have called the customer relationship team at *********** dated ** December ****, *th December **** and also called the relationship team at ***-********, dated *th December ****, **th December ****, **th December ****, **th December ****, **th December ****, on different intervals, however issue not resolved, and i was keep on informed that issue will resolved within **-** hrs, but still no improvement. Again called the customer team on ** dec **** at **********, and i was informed that technicians are working in the poll which located at my area and they will resolve by ** December ****, *:** pm, but not issue resolved. Have visited the airtel store room "**, Arcot Rd, opp. Saravana Bavan, Karpaga Vinayagar Colony, Porur, Chennai, Tamil Nadu ******", and the executive informed that will resolve asap, but still not working. For the past ** days, i am getting fake promises/confirmation from airtel teams. Kindly check and do the needful.
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Resolution Demanded:
Replace / Fix problem
Airtel
Resolved
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Byju's
"I was unable to get in touch with anyone in Byjus nor with my counselor regarding my problem for 3 months. But Voxya team helped me solve my issue very soon. Thank you!"
Mamta D
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