Airindia Express
- AirIndia Express not refunding the Cancelled flight charges Open
Vijayakumar G filed this complaint against Airindia Express on Jul 29, 2020
Dear Sir/Madam, I have booked a flight with Airindia express on May **th which was cancelled due to COVID-** situation and the company have asked all customers to reschedule the flight with no change cost expect fare difference which applicable have to paid and also this option is given for customers only till September. As a customer when trying to do the same, thier website is not provided with future scheduling options and also after doing multiple follow up these people are not responding back for the refund of the amount. Request you to do the needful by taking this forward.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Airindia Express
Resolved
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"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."
Tangella Mallikarjuna Raju
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