Nissan Motors
- Airbags not deployed in accident Open
Shabana Bhati filed this complaint against Nissan Motors on Apr 15, 2021
I purchased a new car (Datsun redo-go) at dealership Fatehpuria motors Kota (Rajasthan) invoice date- **rd February ****, when I was travelling with my family on **-March-****, On Chaan bypass highway (Tonk district) suddenly involved in collision with cow my car suffered a fair of amount damage from front,We were wearing the seat belts.the front portion of the car was badly damaged, leading injuries to me and my co-Passenger as the airbags failed to deploy the car was hit from its front side causing complete damage to the frontal side and I would expect the airbag to open , I had complained regarding the not deployed airbags the Nissan giving excuse saying Based on incident condition and type of hit, hitting on guide rail (like divider) & cow (not like rigid barrier & it’s moving object) is unlikely to deploy SRS airbag. So the airbag not deployed seriously? I will share you images how badly my car collided with cow by ** km speed and they saying about severe frontal impact , even Nissan India not giving me technical report the Nissan’s India informed me that would inspect and investigate the accident and submit a report as to why airbag did not deploy. the company even not informed me at the time of inspection and investigation of my car I requested again to inspect the vehicle with technical /engineering experts and submit the official report there was no doubt that I purchased a vehicle having airbags and others safety measures by paying an extra amount for the same to ensure safety of my self and my family while travelling. If after paying excess money a buyer does not get required safety, it is deficiency in service on the part of the manufacturer of the vehicle, thus looking at the threat posed to the life of mine and my family because of non-Deployment of the airbag in the accident, I demand a composition in account of harassment , mental agony I bought such a car with this thinking that the airbag feature will protect me from the impact of the accident.
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Resolution Demanded:
Damages for loss and agony
Nissan Motors
Resolved
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