Air India
- Air India Refund Not Issued Closed
Abhijeet Nakave filed this complaint against Air India on Feb 20, 2021
I have booked a Vande Bharat flight for my parents and inlaws flying from Mumbai to Washington DC on Air India flight for Aug **,****. Booking was made on July **,**** and I cancelled the flight within * hours of booking due to COVID-** concerns during travel. I have requested refund for multiple times via email to ecommorce@airindia.in and phone where I get a standard reply stating that I will receive my refund in *-* weeks while its been more than * months now that I am still waiting. They are not issuing another ticket with that money nor are they issuing refund. This is the worse customer service and against the law to hold the money of customers for so long.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Air India
Resolved
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Clear Trip
"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."
Tangella Mallikarjuna Raju
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