- AFTER RETURN REFUND NOT RECEIVED Open
I have been a frequent customer of AJIO app for the past few years but recently for the first time i have bought something expensive from Ajio Lux of Rs **,*** item. So i placed an order on *th of October **** using my credit card, on **th of october i received my product but with different color and i did not like it so i made a call on the same date but according to their team executive the color which i ordered was out of stock so they told me to wait and said it will be back in no time and then you can exchange it, so i waited but it never happened planned to return to it. So i raised a request and it was well accepted but no one came so i checked few days later i found out the request got cancelled from their end. again requested with the help of customer care and then it was picked up succesffuly y their team on *st of November since then i have been waiting for the refund but haven't received yet. i have called them again and again and again but till now ajio team has not responded and every time i make a complaint they keep on adding a weeks time for the problem to get solved i don't know what to do now. have patiently waited enough and wrote mails too but its the same issue
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Damages for loss and agony
"I am fully satisfied with Voxya as it resolved my issue within 1 day. There is also an option to consult a lawyer at a very nominal price. Thanks Voxya."
So my order was supposed to be delivered on Wednesday **th December but the delivery executive gave out false information to the office that I want to self collect it without my knowledge. This happened three times and I can’t even remember h...
Jan 12, 2022 by Basit Abdul
My name is salman. I haven't received my refund yet. I placed my order on **.**.****. Later on i had cancelled the order because it was getting delayed. I made a transaction of ****.**/- with my debit card. When I spoke to one of you're custo...
Jan 02, 2022 by Naick jahangir
The tote bag they delivered had a different pattern which an entirely different product available on their app…ans the detachable long strap was missing ...
Dec 26, 2021 by Priya Brar
I have placed an order for * items with order id Fl********** on * november **** out of which i have received * items on ** november ****, but these * items are not marked delivered yet in the Ajio App due to which i am not able to place the re...
Dec 06, 2021 by Jagriti Goomer
The parcel is delivered but the app shows that it is still in transit because of which i cannot initiate an exchange. The delivery status on delivery partner's website is 'delivered'...
Nov 08, 2021 by Tuhina Mishra