Yatra
- Accepted booking for a closed hotel and refund not intiated Closed
Ganesh Pathare filed this complaint against Yatra on Oct 19, 2020
I had an official work at Swargate Pune on **th October. Hence booked a hotel at FC Road, The Ashish Plaza. I was taken aback when the hotel management told me that they closed since March **** and no booking is accepted since then. Yatra.com still had accepted my booking. I tried calling their CC number which after several got to know is futile. They don't have customer care at all. They only have a mail id hotelservices@yatra.com which I don't think gets checked even once a week. I had to rush another hotel on that very date and pay extra **** to get lodged inside.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Yatra
Resolved
Frustrated? File a Complaint
Delhivery
"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."
Prasanth Didla
Related Complaints
Yatra - Booking details not rec d after amount debited Closed
I have booked a cab for Outstation ride in yatra app. Amount got debited from account but the Booking details not rec'd. Also the complaint made not resolved. ...
Jan 29, 2023 by Balasubramanian
Yatra - Flight not confirmed refund not received Closed
I have booked a ticket from pune to Bengaluru on **/**/****. My money was deducted. After that I have received one email from Yatra that my flight is not confirmed and money will be refunded to source account. It has not received also no boo...
Jan 26, 2023 by Shreya Rastogi
Yatra - Full refund denied by Yatra for flight cancellation by the Airlines Closed
I booked a to-and-for ticket on Yatra on **th September ****. However, due to flight cancelation by Indigo for the onward journey, I was offered their Plan B option to seek refund for the entire amount. This refund amount is INR ****/-. (Proof ...
Dec 21, 2022 by Apoorv Toppo
Yatra - Money deducted but flight ticket not booked Closed
I tried booking my flight ticket via yatra.com but ticket was not Booked and money was deducted. I informed the same the same to yatra team via mail which they have provided on their website. I was informed that the refund will be processed wi...
Dec 20, 2022 by Amritesh Kumar Pandey
Yatra - Ticket not confirmed but money has debited from account Closed
I booked tickets for * passengers from Yatra app . I payed ₹ ***** via phone pay. I lost my money . I didn’t get any ticket confirmation.Please help me...
Dec 15, 2022 by Saja AP
