- Abusive behaiviour ^Open

Surbhi Verma filed this complaint against Lenskart on Aug 16, 2018

The Lenskart is worst as they hire the employee ehi are professional. I got the sms and emails from Lenskart for Independence offer due to repeatedly reminder I went to my nearest Lena kary outlet which is in United chambers Beside Chennai Shopping Mall,sri ram nagar,chandan agar, Hyderabad, Telangana ******, and showed the Sms to the person name Aarvind(as said said by them)he was soooo rude said "see I didn't send you that Sms nor from this outlet, it's a Lenskart problem you have to talk to customer care nit to me, in my store this offer is not valid what is available here I place the pamphlet in the front door you go and see it "being patience I said that in sms one link is there for the information of store where this offer is available then this store address is in *st option then how come you mentioned that you don't know about this offer..., Then he becomes so impatient and aggressive in voice that I told you I will only these offer is valid I paste in my store front door, then one lady came to point him to not to be that much aggressive... Then I went towards desk stopped talking to him. I saw the lady standing in desk watching salwar suits design in whatsapp, when I asked her I want to mention one complain that I received offer sms from Lenskart* and in that that offer not entertaining by employee..... He suddenly came again and said that they do have any such option as I am giving you other options that all offer vaid only if I will thake more than **** Rs. Product or Membership cost around **** Rs. I said I want to mention my inconvenience as I visited this store but not entertain by store. In simple and normal voice. Then suddenly he said you just go out -Get out from the store, how he can say Get-out of my Store and for what reason... Ridiculous..., Then I made mine video recording I have if required. You can also see the footage from that store CCTV around at * pm date ** august ****. He is so confidence that nothing will happen against him. His frenchies licence shout be cancelled... Additional information when started recording he threaded me that ok you and me both will go to police station.. how he can threaden any customer and said that to ""Get-out of the store""Rest is available in store CCTV and I want the strict Action Urgently in priority... And that to close that store.Otherwise I will post and will take require action with text and videos.

Are you brand?

Resolve Complaint

Are you Lawyer?

Help Consumers