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DELL INDIA - 24 Months NO COST EMI not converted

RAJESH R filed complaint against DELL INDIA on Apr 3, 2024

I HAVE PURCHASED A LAPTOP IN DELL WEBSITE USING MY CITIBANK CREDIT CARD FOR ** MONTHS NO COST EMI.

EVEN AFTER ** DAYS MY TRANSACTION IS NOT CONVERTED TO EMI AS DELL FAILED TO INFORM CITI BANK CREDIT CARD ABOUT MY MERCHANT TRANSACTION TO BE CONVERTED TO EMI.

BUT MY CITI BANK BILL GENERATED WITH FULL AMOUNT AND I HAVE PAID CREDIT CARD BILL ON DUE DATE WITH FULL AMOUNT.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

DELL INDIA

12

Total Complaints

5

Total Resolved

41.67%

Consumer Satisfaction

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