Jeeves Consumer Services Private Limited
- 10 days SLA period completed but no proper resolution yet Open
I have sent a mobile on the **th as per SLA T&C which I got in the mail. Post-purchase which mentioned SLA includes all * days of a week. The ** day's period has been completed still they keep on saying it is still in the service centre. As per the T&C, I should have received the mobile by now which is either repaired or replaced with the same mobile. But I am not receiving an update. Don't fool me by saying business days as per their SLA include all * days. I am attaching the T&C of mail. I received post purchase I need resolution right now. The customer care is saying we don't care whatever T&C you received you need to follow what we say.
Claim id is AD*********** under plan id is JPPOFFK******
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Replace / Fix problem
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Aug 20, 2019 by G B
I have purchased a TV from Flipkart. The details on the Flipkart stated that the free installation and demo will be done by Jeeves company on the day next to the delivery. Day *: In the morning I got a message that the service engineer is assi...
Apr 29, 2019 by Yash Dave
My issue is, i have purchased MARQ Ac and delivered to me on *nd of june from delivery but till now i didnt get any response from Jeeves (even a single call or single message) I CALLED TO CUSTOMER CARE NUMBER ************ multiple TIMES ...
Jun 15, 2020 by Sudhakar