Mansi Negi filed complaint against Whirlpool on Jun 5, 2023
I can't contain my frustration any longer! Let me vent about the absolute disaster that is my Whirlpool Refrigerator ***L Triple Door. This appliance, supposedly a wedding gift from my dear sister on November **th, ****, has turned into a colossal disappointment. It lasted a mere four months before completely giving up on its cooling duties.
I thought I had bought a reliable and durable product, but oh boy, was I wrong! After encountering the first issue, I lodged a complaint (Ticket Number: GHA***********), and a technician arrived to assess the situation. You won't believe what they found – apparently, my refrigerator had an excess of gas, which was causing the cooling problem. But wait, there's more! Shortly after that, the compressor decided to join the party and stopped working altogether. How can a supposedly top-of-the-line refrigerator malfunction so quickly? It boggles the mind!
And now, just when I thought things couldn't get any worse, it happened again. The cooling system has once again decided to call it quits. This time, the technician had the audacity to tell me that my refrigerator has run out of gas. Are you kidding me? So not only did I experience a gas overload previously, but now it's empty? This is an absolute joke!
But the cherry on top of this disastrous cake is the technician's advice to extend the warranty period for a mere **** rupees, valid for only four years. Are they serious? I already shelled out **,*** rupees for this complete nonsense of a product, and now they have the nerve to ask for more money to fix their own faulty appliance? It's downright infuriating!
To add insult to injury, I've already spent over *,*** rupees trying to fix this refrigerator, and it seems like a never-ending cycle of repairs. I expected quality and reliability, but all I got was disappointment and frustration.
Whirlpool, you have failed me miserably with this refrigerator. It's not just a financial loss but an emotional one as well. My sister's heartfelt gift has turned into a constant headache, a source of stress and disappointment. This entire experience has left me questioning the integrity and commitment of your company to provide reliable appliances.
I demand a resolution to this issue immediately. I deserve a refrigerator that works as advertised, without constantly breaking down and draining my wallet. I implore you to take responsibility for this subpar product and provide the necessary repairs or a complete replacement. I've had enough of this nonsense, and it's time for you to make things right.
Consider this my warning to all potential customers out there – think twice before investing your hard-earned money in a Whirlpool refrigerator. Learn from my frustrating experience and avoid the disappointment and regret that comes with it.
Additionally, I want to highlight that my previous ticket (GHA***********) was closed without a satisfactory resolution. And my current ticket (GHA***********) is still a work in progress. Whirlpool, it is high time you take immediate action and address the recurring issues with my refrigerator. I have lost faith in the quality of your products and the effectiveness of your customer service.
Please rectify this situation promptly and provide a reliable solution. As a loyal customer, I deserve better treatment and a refrigerator that functions properly. Failure to take appropriate action will only further damage your reputation and drive customers away.
Act swiftly, Whirlpool, and show that you value your customers and their satisfaction.
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