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Happyeasygo.com

 - Airline ticket booking fraud Open

PULKIT KUMAR filed this complaint against Happyeasygo.com on Jul 12, 2020

Hii
I booked a ticket from AMD-PAT for *rd August **** through happy easygo.com. while booking ticket they give you option of chosing free reschedule plan for which they charge extra money for that. Free Reschedule option says that u will have to pay only fare difference charge while rescheduling. While Airline penalty and any other service charge will be exempted. I chose that plan and paid the extra amount for that. Now i am asking them to reschedule my flight for **th of july. For this i am getting penalty of **** rs. They are asking me to pay this much amount. This includes Airline Fee-****, Fare diff-****, and HEG service charge-***. Although i should not be charged this Airline fee and HEG service, but see they are charging me Rs **** as fare difference. While Rs **** is the actual cost of booking a new ticket for the same day.
Thats why i would like to file a complaint against Happyeasygo for their fraud. I have called their customer care no and they are not resolving the issue. I have the call record for the same. I requested them for rescheduling on **/**/****. Two days already passed.

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Happyeasygo.com

31 Total Complaints
10 Total
Resolved
32.26% Consumer Satisfaction

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Related Complaints

Happyeasygo.com - HappyEasyGo Refund not received Closed

I had booked tickets for travel between Chennai to Shirdi for ** May ****. Because of Covid, the flights were cancelled and I had requested for refund on **th May by confirming that the refund is processed from Spicejet. I had also attached the...

Aug 15, 2020 by Sathiyakailash S

Happyeasygo.com - Charging more for flight booking Closed

Happyeasygo website is changing huge amount although the ticket price is much less. I have Indigo credit shell balance of Rs. ****. I tried to make booking for a new booking for ** August **** (PNQ-BBI). The price it is showing is Rs. ****. And...

Aug 04, 2020 by Sitesh Kumar Behera

Happyeasygo.com - Refund not processed Closed

It been * months since i have been chasing for the refund and all i get to hear is that it is under process.I had booked flight in April and due to covid the flight got cancelled. The airline refunded full amount long back but i have got no inf...

Jul 10, 2020 by Teji

Happyeasygo.com - Refund pending from last 4 months Closed

I had cancelled my air ticket with airlines in march. They had initiated the full refund which will go to vendor and then vendor further had to push the refund. Vendor i.e. happyeasygo gave me ** days for which i waited patiently but still no...

Jun 29, 2020 by Keshav rastogi

Happyeasygo.com - Refund not recieved for cancelled flight Closed

Refund is not given so far after long awing, it is almost ** days, My Order ID: ******************. Everytime i get same template reply to wait for some more days.. Refund recived from airlines end within *-* days and attached proof of cr...

Mar 20, 2020 by Praveen

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