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Happyeasygo.com

 - Airline ticket booking fraud Open

PULKIT KUMAR filed this complaint against Happyeasygo.com on Jul 12, 2020

Hii
I booked a ticket from AMD-PAT for *rd August **** through happy easygo.com. while booking ticket they give you option of chosing free reschedule plan for which they charge extra money for that. Free Reschedule option says that u will have to pay only fare difference charge while rescheduling. While Airline penalty and any other service charge will be exempted. I chose that plan and paid the extra amount for that. Now i am asking them to reschedule my flight for **th of july. For this i am getting penalty of **** rs. They are asking me to pay this much amount. This includes Airline Fee-****, Fare diff-****, and HEG service charge-***. Although i should not be charged this Airline fee and HEG service, but see they are charging me Rs **** as fare difference. While Rs **** is the actual cost of booking a new ticket for the same day.
Thats why i would like to file a complaint against Happyeasygo for their fraud. I have called their customer care no and they are not resolving the issue. I have the call record for the same. I requested them for rescheduling on **/**/****. Two days already passed.

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Happyeasygo.com

54 Total Complaints
21 Total
Resolved
38.89% Consumer Satisfaction

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Related Complaints

Happyeasygo.com - Refund amount not credited Closed

I cancelled a two-way flight ticket booked through www.happyyeasygo.com as it is rescheduled by airline by more than three hours. So, the airline refunded the entire amount to this agency on ** September **** and that on * November ****. Howev...

Nov 04, 2022 by rajat

Happyeasygo.com - Refund for cancelled ticket Closed

I booked a ticket on **th August **** for ** sept **** of Indigo flight from happyeasygo and within * hours had to cancel. I called indigo customer care and asked for cancellation. Since it was less than * hours they immediately cancelled my ti...

Oct 31, 2022 by Ashish Kumar Singh

Happyeasygo.com - Happyeasygo com is not refunding my money Closed

I booked a flight ticket from Indore to Kolkata on Happyeasygo website (booking Id- ******************). I opted for zero cancellation charges and paid extra for that. I cancelled my tickets and it's been more than * month. Everytime I talk to...

May 26, 2022 by Paritosh Tyagi

Happyeasygo.com - Refund Closed

Hello Happyeasygo I had made a booking for my girlfriend from Delhi to Bangalore on ** of Nov ****So when she reached the airport & had been to air india counter then your Air india airport staff told her tht we dnt have a seat in the flight...

Feb 28, 2022 by Akshita chauhan

Happyeasygo.com - Refund not issued by HappyEasyGo from more than 1 month Closed

I have cancelled * bookings on *th January **** and Indigo airlines have already refunded the amount to Happyeasygo on same day. Till date I have not received the refund inspite of constant follow ups with Happyeasygo. They always reply that it...

Feb 09, 2022 by Akshita Gupta

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