One more success story!

A customer hailing from Thrissur, Kerala successfully resolved their complaint against Maruti Suzuki with the help of Voxya, a trusted platform in India for resolving consumer complaints.

The company immediately dispatched the vehicle within 3 days of receiving the legal notice from Voxya.

Now, a consumer is happy with the services given by the Voxya team.

What was the Maruti Suzuki Complaint?

According to the consumer from Thrissur, Kerala, he was frustrated with the unacceptable delay in delivering his Maruti Suzuki Brezza ZXI Magma Grey even after multiple follow-ups with the dealer and Maruti Suzuki customer care.

He said, “Despite being promised a delivery date within 2-3 months, it’s now been over 4 months with no resolution. This delay has caused immense inconvenience and disappointment. He was a loyal Maruti Suzuki customer, but the lack of transparency and follow-through was unacceptable.”

Finally, he decided to take legal action against Maruti Suzuki and approached Voxya an online consumer complaint forum.

How Voxya helped a consumer in resolving Maruti Suzuki Complaint?

Using the following steps Voxya helped a consumer in resolving a Maruti Suzuki complaint:

Social Media: We started a social media campaign for a consumer complaint’s maximum impact.

Sent an Email: Our system notified the company about his complaint.

Legal Notice: We drafted and sent a legal notice to Maruti Suzuki via registered post. We also sent a copy to the consumer’s address.

We received an update from the consumer, he got a delivery of Maruti Brezza ZXI Magma Grey from the Maruti Suzuki dealer.

Consumer Testimonial About Voxya – Success Story!

Consumer Binoy from Thrissur said, “The company immediately dispatched the vehicle within 3 days of receiving the legal notice from Voxya. Thanks to team Voxya as I have received the vehicle now.”

If are you also looking for a solution to the complaint, then
File a Complaint Now!

Know: 3 Best Ways To Resolve Maruti Suzuki Complaint

The Department of Consumer Affairs, Ministry of Consumer Affairs, and Food & Public Distribution have been involved in the NCH project. This initiative aims to provide a platform for consumer education and awareness.

Consumers can reach out through telephonic channels to get comprehensive information, advice, and efficient guidance regarding their queries or grievances.

Consumers can lodge their grievances with the National customer helpline number 1800-11-4000 or 1915 and they can also send an SMS to 8800001915 to register their complaint.

Once you register, the NCH team will start working on your complaint, and you will start getting updates from the NCH agent. Companies are also providing solutions to complaints using NCH. According to our clients, they filed their complaint at the National consumer helpline platform but didn’t receive a proper solution for their complaint. Companies marked their complaint as resolved at NCH instead of providing a solution, and the most common NCH agent remark is:

“The grievance was taken up with the company by NCH, and the company has responded. If you are not satisfied with the company’s response would like to pursue the case with the company for further relief/ compensation in the absence of suitable/ acceptable redressal, you may file a case at the designated Consumer Commission online. Please visit https://edaakhil.nic.in/edaakhil/faces/login.xhtml. Facility of hearing over video-conferencing is also available as per provision Section 38 (6) of the Consumer Protection Act, 2019 provided that the District Commission may, on sufficient cause being shown, and after recording its reasons in writing, allow the same. Complaints filed in the Consumer Commissions are attempted to be disposed off within a period of three months from the date of receipt of notice by the opposite party. In case you wish to file a case offline, you may file a case at the designated Consumer Commission from a place of your convenience. For more information, please visit http://www.ncdrc.nic.in/districtlist.html”

After receiving this update from the NCH agent, most of the consumers come to us and seek redressal of their complaints. We help them to take legal action against the company.

What to do when NCH fails to provide a solution to your complaint?

You can file a complaint at Voxya, It is an online consumer complaint forum that helps consumers to fight against injustice done by the company or the seller.

We help consumers to get a replacement, refund, and compensation with an optimal solution.

How Voxya helps to resolve consumer complaints?

Using the following easy steps Voxya resolves consumer complaints:

Step 1 – Start a social media campaign
Voxya will start a successful social media campaign as soon as you submit your details. Do you need to pay for this? No!

Step 2 – Send complaint by email
Voxya will send an email to the company against whom you are filing the complaint. Is this process also free? Yes, it is!

Step 3 – Send notice via registered post
Voxya charges a fee of Rs 1299 for this process. After that, they will send a legal notice to the company against whom you have filed the complaint.

Step 4 – Visit the Consumer Forum
They charge a fixed fee of Rs 1999 for this process. They will present your case on your behalf in the consumer forum. You do not have to pay a separate fee of Rs 1299 as stated in step 3 if you choose this option to solve your problem.

Voxya is an online consumer complaint forum trusted by 1 Lac+ consumers.

As per the analysis of the consumer complaint portal, there are many consumers who filed MG Motor India complaints and looking for a solution for their complaints against MG Motor India India.

Most Common Issues Reported against MG Motor India

The most common MG Motor India complaints online are as follows:

• Defective MG Hector,
• Regarding too much pollution on the way,
• The car has not been delivered since 4 weeks from the service station,
• Delay in delivery or car not delivered on time by MG Motor India.
• Mismanagement of a vehicle at MG Motor service center.
• Poor service and overcharge by MG Motor India’s authorized service center.
• Defective product delivered by MG Motors India.
• Car issue not resolved after multiple follow-ups, etc.

How to resolve MG Motor India complaints?

Using the following easy steps a consumer can resolve consumer complaints against MG Motor India easily.

Resolve MG Motor India Complaint Via Customer care

Customer care and support teams are always ready to help consumers. If you are facing any issues or disputes with the services given by them, then you can raise your concern with the customer care team.

MG Motor India Customer care number: Toll-Free MG Motor India customer care phone number is 1800-100-6464, Monday to Saturday 24*7 MG Motor India Consumer Care agents are available to support you.

MG Motor India customer care email ID: You can write your complaint at MG Motor India customer care email pulsehub@mgmotor.co.in.

Resolve MG Motor India Complaint Via Social Media Channels

Social media is a very powerful platform for every company to build an online reputation. Contacting or addressing consumer complaints becomes easier using social media channels. You can connect with the MG Motor India team through social media channels:

MG Motor India Twitter Page: https://twitter.com/MGMotorIn

MG Motor India Facebook Page: https://www.facebook.com/MGMotorIN

MG Motor India Instagram Page: https://www.instagram.com/MGMotorIN/

Resolve MG Motor India Complaint Via Online Consumer Forum

Nowadays, an Online consumer complaint forum has become the most popular platform to show your frustration against the company and get a resolution of your complaints. Consumer helpline, Jago Grahak Jago, Voxya, etc. are the most renowned consumer complaint platform that helps consumers to get justice against the injustice done by the company. You can file a complaint on these consumer complaint websites to get a solution to consumer complaints. If you want to take legal action against the company then Voxya is the best option for you.

How can I file an MG Motor India complaint at Voxya?

If you’re not happy with MG Motor India, you can make a complaint right now:

• You can visit this page “File a Complaint” page and fill out the form.
• Select MG Motor India and write your complaint according to your concern.
• Enter your personal information to create your account.
• Choose the best method for the redressal of your complaint.
• Submit your complaint.

However, before registering a complaint, you should;

• Contact MG Motor India customer service first;
• Keep a record of all emails and chats with customer service; and
• Gather documentation such as bills, payment receipts, and photographs to back up your claim.

How does Voxya help in resolving MG Motor India Complaints?

Voxya helped thousands of customers to find a resolution. You can take the help of voxya in raising your voice and get a resolution by utilizing our social, legal, and business network.

You can file consumer complaints very easily by going through voxya website. When your complaint is filed we will start a social media campaign and try to contact company officials via mail. This works because no one wants to show a bad image of their support. Also based on your choice we will draft and send professional legal notice to the company through registered post and it can prepare consumer case documents and help you in approaching consumer court.

If you are looking for legal advice to resolve an Automobile Complaint then Talk To A Lawyer now!

We recently launched a book for consumers that provides a complete guide to help, protect and fight for consumer rights.

Being the most popular online consumer complaint platform, we received lots of consumer complaints in the last few years, and we found consumers become victims of consumer frauds and online frauds frequently. When we analysed the complaints of these consumers, we found a big number of consumers were not aware of their consumer rights and didn’t know how to deal with consumer complaints.

So, we decided to write a guide for all the consumers to help them fight against injustice and we launched it as a paperback book “Consumer Court Guide for Consumers: A guide to help, protect & fight for Consumer rights”

This book is written to guide consumers so that they can understand what it requires to approach the consumer court and get their complaints resolved. If you want to read it online, don’t forget to check the online version of the Consumer Court Guide.

We, at Voxya.com, have helped thousands of consumers find a resolution using our unique dispute resolution process. Voxya.com is India’s trusted platform to resolve consumer complaints. We are on a mission to help, protect and fight for Consumers in India. If you have a complaint, give us a try – just file your complaint at voxya.com.

Book Name: Consumer Court Guide for Consumers: A guide to help, protect & fight for Consumer rights

Price Of Book: Rs.149/-

Binding: Paperback

ISBN: 9789356481244

Edition: 1, 2022

Pages: 78

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