What to ask for or what exactly to demand is a very important question when you are deciding it for your consumer complaints.
Choose your demands wisely! They are the compensation that you receive for all the troubles that you faced!
If you are someone who is planning to file a consumer complaint but is unsure of what exactly to demand from the company, then don’t worry you are at the right place.
You can demand from a company in consumer complaints
In this article, we will explain what are the different reliefs you can demand if you are filing consumer complaints.
Let’s see some of the most popular demands that are made:
An apology letter from the company official:
This is one of the most basic demands that you can ask for. In this, the company provides a written apology for the trouble that you faced after buying its product or service.
An apology letter is a physical document or email that admits to making a mistake, expresses regret, and asks for forgiveness or patience from the letter recipient. They are useful in the workplace because they create a physical or digital record of you admitting to a mistake or disappointment and trying to correct it.
Get a refund or credit for your purchase:
If you bought a faulty product or service, you can ask for a refund from the company. People receive a refund only if the product that they bought was defective. Nowadays eCommerce companies are offering Credit in the wallet instead of providing a refund. Here are a few things that you should consider:
- Not every company has a refund policy so before buying anything from any store check if they have a refund policy. Not every product falls under the refund policy so take a look if your product/service falls under the refund policy or not.
- Sometimes there are deadlines on the refund policy that you can ask for a refund only within 7 days of buying that product or service. Also, take a look at the deadlines for the product or service for which you are asking for a refund.
Get service/product replaced or fixed for free:
If for some reason you are not eligible for a refund, you can ask the company to fix the product or replace it for no additional cost.
Product replacement policy also has its rules and regulations so make sure you check them once. Generally, a company will try to avoid replacement and will offer repairs/fixes only but you as a consumer have every right to reject repairs in a new product for which you have already paid.
Get damages for financial loss and mental agony:
This is the demand that most of the people wish to avail and this is also the one from which most of the companies runs from.
Most of the time companies avoid providing damages for the financial loss and mental agony. If you wish to take this from a company you have to stay persistent and not lose hope.
If you keep working on the case you may receive your refund even after some years but that’s worth it!
But how can you demand the following reliefs from the companies and get them? If that’s your question then let me tell you out about Voxya
Your savior in consumer complaints:
Voxya is an online consumer complaint forum. It enables the user to file consumer complaints against brands quickly. It helps the user in fighting against fraud and unresponsive customer service. Voxya is known for its quality services at reasonable pricing.
Voxya has handled more than 79,000 consumer complaints till now and consumers have claimed damages of around 2200 crores. This clearly shows the authority of Voxya in consumer complaints.
The Final Conclusion!
Congratulations, you are very near to receive the claims that you wish for! All you have to do is take action against injustice and initiate the process of your complaints.
Now that you know what kind of relief that you can demand, what are you waiting for? Resolve your complaints now!
