Electricity Complaints
Electricity is one of the greatest gifts to mankind. Nowadays, it is required for all purposes and without which our lives would be nearly impossible. All the houses in India are equipped with a meter which generates every month’s bill. We pay the amount as per the meter reading to the government every month for unlimited usage of electricity.
However, many times people have complained that their electricity bill was generated twice as high. There have been many incidents regarding the same where the electricity bill of people has been more than 1 crore and for which they have gone to court and their cases are still pending.
The most common electricity complaints made by consumers include:
- Wrong bill issued
- Electricity was disconnected
- Electricity load not given as per rule
- Frequent power cuts etc.
So what should a consumer do if he has electricity complaint especially electricity bill complaint?
How to resolve Electricity Complaints in India?
First and foremost we should calculate the units consumed in the bill and compare it with the previous months unit. If the unit are round about the same it means that the costs might have gone up.
Secondly if you find out that this unit is quite different from the units of the previous months you should check the meter reading. Since the meter reading is done manually there is less margin for error. Once you have done the above mentioned steps try closing the power mains and see if the meter dial moves or not, because, if it does then it indicates a broken meter.
Also, you should check if any other wires that don’t belong to you are connected to your meter. This is quite prevalent in India and is known as ‘Electricity Theft’.
Finally, check the wiring in your house and if it seems old it maybe time to be replace it with a new one as it will cause leakages. If on carrying out the above mentioned steps you still can’t find any abnormality then you should file a complaint at your Electricity Department and tell them about the electricity bill issue.
For frequent power cuts and electricity being disconnected altogether you should file a complaint at your Electricity Department too. However, if they are unwilling to resolve the issue in, both the cases, you will have to file a complaint at the nearest Consumer Forum. We at Voxya help in approaching the consumer forum by sending legal notice and preparing the case documents. File a Complaint today!
Most Common Issue Reported for Electricity Complaints
Complaints
Negligence of Ajmer Vidyut Vithran Nigam Ltd (Ajmer Vidhut Vitran Nigam Limited) Open
**, Ujjwal City **th June ****-**-** Honourable Justice Consumer Court Jhunjhunu Sub: Plea for Justice against a false VCR imposed on me by mistake of an employee of Ajmer Vidyut Vitharan Nigam Ltd. Sir, I would like to bring it your...
Jun 05, 2020 by Jancy Raju
Mswipe charging extra Rent for mistakes made by their Salesman (Mswipe Technologies Private Limited) Open
I upgraded my Card Swipe Machine Mswipe G* to Mswipe POS Plus .I paid INR **** in cheque to the company .So the salesman told me that your old machine mswipe G* will be disabled automatically after * months (as * months were remaing from the **...
Feb 16, 2020 by Khetal Gundesha
Fraud by company (Liming Electric Private Limited) Open
I am Chrispin k c, From Kollam, Kerala. Me and my colleague Mr. Marshall visited Liming Electricals in **-*-****. And we decided to plan business with them. we are deposited ***** rupes to Mr. Linto Bank account through online transaction. U...
Jan 29, 2020 by Chrispinkc
Sony LED 55 inch flickers (Sony) Open
Sony LED ** inch TV model **W***D was purchased before three years for Rs.*.** laks. Now the screen is flickering and the customer care person is estimating Rs.**,*** to replace the panel with * yr Warranty. I need a replacement/refund for thi...
Dec 31, 2019 by R Saravanan
No electricity for hours (Sndl) Open
On **th September **** at around * am there was a power cut at my place. I complained SNDL regarding the same and they assured me to fix the issue within the next * hours, but to my surprise, the electricity issue was not solved and the power c...
Sep 18, 2019 by Akshay Deoke
Wrong electricity bill (Uttar Pradesh Power Corporation(UPPCL)) Open
I have a already electricity connection and meter but before one two officer has come in my house and they issued new meter and old meter return with them and new meter did not add in my old meter. My electricity bill generated is wrong so plea...
Aug 31, 2019 by Satendra Pal
Electrical services non fulfilled (Anna Services) Open
We have hired the services of anna services to undertake electrical services at our place on July **th (last month). He demanded an amount of **,*** as the cost of replacing electrical wires and a new switchboard. My parents are ** years old. M...
Aug 08, 2019 by Srinivas
Regarding electricity bill (DHBVN G26 Gurgaon) Open
I am an NRI and out of the country since July **** with my spouse [ Prof. Keshaw Singh, ] and three children [Dr. Bhavana Singh, Dr Arti Singh and Dr Neelum Singh]. We visited India in June **** to purchase the Ground Floor of House No. ****B, ...
Aug 03, 2019 by Baleena Singh
Non supply of power connection by TNEB (Tneb) Open
I have applied new power connection for commercial purpose at JE/AE/ADE office, TNEB, Tiruchitambalam south, Villupuram dist, Tamilnadu on **/*/****. Still today power not given. I have made bore well, fencing, shed for commercial use. As advis...
Jul 17, 2019 by DA Paulraj
Pspcl wrong bill issued (Pspcl) Open
Consumer no ********** & meter no *******. Above said meter is installed in my closed house * years ago. The company not issued any bill in March ****. In April **** issue the bill of amount ***** so I paid. But this time bill issued by compa...
Jul 17, 2019 by Janti Devi
Electricity was disconnected (nestaway) Open
I had just shifted to a new house as a tenant through nestaway. According to nestaway policies, they have already collected onboarding charges to make sure that I have a smooth shifting. But it's just been * days since I have moved in and the c...
Jun 20, 2019 by Sujesh Manoah Raja
TNEB meter defective bill generated after disconnecting power (Electricity Department) Open
I am a resident at Perumbakkam Chennai. We have a house in Perumbakkam at SF*, *nd Floor, Meera Homes, Shana Apartment Jyothi Durai Street, Perumbakkam. From **** November the meter was not working till date the meter was replaced. We are getti...
Jun 17, 2019 by Gopalakrishnan C
Electricity load not given as per rule (SCC Group) Open
I take one flat in SCC Sapphire Rajnagar Extension Ghaziabad. The sales person told to me that at sales time minimum * kW Grid load will be given in B block * BHK flats (copy of quotation in the attached file). But he gave me * kW load and all ...
Jun 11, 2019 by Sumit Gupta
Very low voltage during night hours (Bses) Open
I am the subscriber of bses Rajdhani having ca no *********. I am getting low voltage and fluctuated voltage supply in my house during night hrs due to which my ac and fridge not operating in this intense heat. I have complained so many times o...
Jun 02, 2019 by AVINASH KAKKAR
High voltage electricity supply (Jaipur Vidyut Vitaran Nigam Limited) Open
I live in sector * of N.E.B Extension, Near Transport Nagar Alwar. Yesterday night around **:** pm a sudden supply of very high voltage electricity caused the several damages in our household appliances including our R.O system and kitchen chim...
Jun 01, 2019 by Prashant Kumar Gupta
Electricity customer care never work (Pspcl Punjab State Power Corporation Limited) Open
Electricity customer care never works. It's the contact no *********** or ****. I called them **** times, all the times this says call again later. Pathetic customer care service....
May 31, 2019 by Rajesh
Unfair Electric Bill (DHBVN G26 Gurgaon) Open
In March month I received ***** INR bill. Which added Sundry charges and allowances (*****). I don't know why they added. I already complain to DHBVN. But I don't know complaint are solved without any reason. I already paid bill because I don't...
May 28, 2019 by Gopal Gautam
Electricity bill got after due date (Msedcl) Open
The company have given me an electricity bill by email after the due date. Bill due date is ** May **** and company had to give me the bill by email on ** May ****....
May 21, 2019 by Mangesh BHANUDAS tale
Multiple power cuts due to improper connection (Tsspdcl) Open
We reside at Hasthipuram South. When it was mandatory to change the normal meter to biometric meter the service people changed the meter which was inside the home at that time. But after changing they haven't fixed properly the connection and l...
May 16, 2019 by Satya Narayana
"I was unable to get in touch with anyone in Byjus nor with my counselor regarding my problem for 3 months. But Voxya team helped me solve my issue very soon. Thank you!"
Mamta D
Complaint filed against: Byju's