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Electricity Complaints

Electricity is one of the greatest gifts to mankind. Nowadays, it is required for all purposes and without which our lives would be nearly impossible. All the houses in India are equipped with a meter which generates every month’s bill. We pay the amount as per the meter reading to the government every month for unlimited usage of electricity. However, many times people have complained that their electricity bill twice was generated twice as high. There have been many incidents regarding the same where the electricity bill of people has been more than 1 crore and for which they have gone to court and their cases are still pending. The most common electricity complaints made by consumers include wrong bill issued, electricity was disconnected, electricity load not given as per rule, frequent power cuts etc. So what should a consumer do if he has electricity complaint especially electricity bill complaint? First and foremost we should calculate the units consumed in the bill and compare it with the previous months unit. If the unit are round about the same it means that the costs might have gone up. Secondly if you find out that this unit is quite different from the units of the previous months you should check the meter reading. Since the meter reading is done manually there is less margin for error. Once you have done the above mentioned steps try closing the power mains and see if the meter dial moves or not, because, if it does then it indicates a broken meter. Also, you should check if any other wires that don’t belong to you are connected to your meter. This is quite prevalent in India and is known as ‘Electricity Theft’. Finally, check the wiring in your house and if it seems old it maybe time to be replace it with a new one as it will cause leakages. If on carrying out the above mentioned steps you still can’t find any abnormality then you should file a complaint at your Electricity Department and tell them about the electricity bill issue. For frequent power cuts and electricity being disconnected altogether you should file a complaint at your Electricity Department too. However, if they are unwilling to resolve the issue in, both the cases, you will have to file a complaint at the nearest Consumer Forum. We at Voxya help in approaching the consumer forum by preparing the case documents. We generally receive about 20 monthly complaints regarding Electricity negligence.

Most Common Issue Reported for Electricity Complaints

Overcharged bill issues
Poor service
No replacement of faulty meter
Faulty Electricity Meter
Wrong bill

Complaints

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Wrong electricity bill (DHBVN) Open

I have an electricity connection with the account number DC*D-****-A (old account number TC*D-****). The electricity bill from ** Jan - ** Mar **** has the consumption charges of Rs *,*** before the subsidy deduction of Rs. *** with a net payab...

Aug 01, 2020 by Sahil Yadav

Frequent power cut (Madhya Pradesh Poorv Kshetra Vidyut Vitaran Company Ltd) Open

My location of Tilhari is facing frequent, excessive and extensive power cut like ** -** times a day or more ranging from * seconds to an hour time, causing damage to the electrical home appliances. All the ceiling fans in my house are not work...

Aug 01, 2020 by Sumitabh Sengupta

Complaining of a frequent power cut in our village (Nbpdcl ) Open

This is a matter of great concern that our village is severely getting affected by frequent power cuts. In our village there is around *** houses so that our village is very congested. In this hot and humid summer we are not getting a proper...

Jul 28, 2020 by Salman Imran

High Bill (Msedcl) Open

In the month of April and May I have been charged *** units each whereas the Current reading is shown Not Available. Therefore, they have to refund for *** units. Also, in both months for the same reading they have charged *** ₹ & **** ₹ wh...

Jul 28, 2020 by Satyen Shashikant Mehta

Bses rajdhani harasses consumer of Chattarpur extn by cutting power for 3 times a day for least 3 hr (BSES RAJDHANI POWER LIMITED) Open

Bses rajdhani harasses consumer by cutting power for * times a day for least * hrs each time some time just at **:** and whole colony keeps awake without sleeping and continue their next day. At Chattarpur extn New Delhi. It's been two years ...

Jul 28, 2020 by Mrs.Krishna mukherjee

Power fluctuations goods are blast and damaged (TS Electricity ) Open

Yesterday night **-*-**** around * pm some current fluctuations raised in my home, in this regard my Computer, Chimney, Bulbls are not working and damaged and also not working ...

Jul 28, 2020 by Vaddi Rama Lingeswarudu

Salary held of My mother from 2014 November ( health department govt of Odisha) Open

my mother Sunita kar, ex-health worker of sirsa chc..now the transfer had made to gorumohisani c.h.c But her salary held from last * years (from Nov ****).she need V.R.S now for his health illness..the salary has been withheld coz of the super...

Jul 26, 2020 by sidheswari panda

Electricity cut (Himachal Pradesh electricity biard) Open

Every time their is shower of rain electricity is cut for hours also if rain stops still electricity cut is their for hours..in bhawarna region of palampur distt kangra...

Jul 21, 2020 by Shivam

Faulty electricity bill (Madhya Pradesh East Zone Electricity Board) Open

I complain about the faulty electricity bill by toll-free, they respond there well and ensured to resolve my complaint but later they showed their ugly face they issued notice to me and forced me to pay it within *days, I felted harassed becau...

Jul 16, 2020 by siddh kumar rawat

More Electricity Billing than actual consumption (MadhyaPradeshPaschimKshetraVidyutVitaranCo Ltd) Open

IVRSN********** Average Monthly Ele.Consumption ***Units Av.Monthly Bill Rs. ****+or- **% Current Ele.Consumption ***Units & Current Monthly Bill Rs.****...

Jul 15, 2020 by Anil Golwalkar

Electricity Board Harassment (Adani Power Maharashtra Limited) Open

I feel the that I am wrongly charged by Adani Power. I have filed my complaint on **th June **** and today it is **th July **** but I have not heard anything from them yet. I even tried calling them thrice in between. *. In my *st call the...

Jul 13, 2020 by Nikunj Soni

New electricity connection delay by 6 months (JBVNL Jharkhand) Open

Dear Sir, Please refer application number NC******** dated Jan ** **** for new LT connection. Unfortunately there is no action taken yet. I need your kind help in this regard. ...

Jul 13, 2020 by Shiv Shankar Srivastava

Current in house due to electricity pole (Uttar haryana bijli vitran nigam) Open

I have filed several complaints in last * days. But nobody is attending the complaint and closing the complaint without attending. If there will be any loss due to the current in my house due to electricity pole then who will be responsible for...

Jul 10, 2020 by Govind Singh Rawat

Manipulating electricity bill (CSPDCLchattisgarh) Open

On January I got a bill for final reading of meter **** and i had paid that bill. Didn't receive bill for February but on march when the reading taker comes to house he handover bill which has initial meter reading of ****. When i went for corr...

Jul 08, 2020 by Prajjawal Dubey

Extra bill amount has been charged (Torrent Power Limited) Open

During lockdown I paid my electricity bill for the month of mar and April but it has been again charged in the month of may. For e. g. For the month of feb reading is X. Then for the month of mar and April reading was not collected and so...

Jul 04, 2020 by Mukesh Sharma

Uneven and scarcity in electricity supply (Electricity department UP.) Open

Daily electricity supply in my area is not more than **hrs Here average temperature in day is about **-** Our companies assigned us work from home but we are unable to do that because of continuous power cut....

Jul 03, 2020 by Ajay Singh Rathore

Negligence of Ajmer Vidyut Vithran Nigam Ltd (Ajmer Vidhut Vitran Nigam Limited) Open

**, Ujjwal City **th June ****-**-** Honourable Justice Consumer Court Jhunjhunu Sub: Plea for Justice against a false VCR imposed on me by mistake of an employee of Ajmer Vidyut Vitharan Nigam Ltd. Sir, I would like to bring it your...

Jun 05, 2020 by Jancy Raju

Excess and wrong bill by msedcl (Msedcl) Open

...

Apr 12, 2020 by RAJESH NARAYAN GHATKAR

Mswipe charging extra Rent for mistakes made by their Salesman (Mswipe Technologies Private Limited) Open

I upgraded my Card Swipe Machine Mswipe G* to Mswipe POS Plus .I paid INR **** in cheque to the company .So the salesman told me that your old machine mswipe G* will be disabled automatically after * months (as * months were remaing from the **...

Feb 16, 2020 by Khetal Gundesha

Fraud by company (Liming Electric Private Limited) Open

I am Chrispin k c, From Kollam, Kerala. Me and my colleague Mr. Marshall visited Liming Electricals in **-*-****. And we decided to plan business with them. we are deposited ***** rupes to Mr. Linto Bank account through online transaction. U...

Jan 29, 2020 by Chrispinkc

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Request for complain resolution of new connection pending from 8 months (Wbsedcl) Closed

We submitted application no.-********** to EBSRDCL for getting new connection for our newly build apartment consisting of ** flat then quotation no.- **********/Quot/** was provided on **.*.** of all most Rs.** lakh & we paid on **.*.** with re...

Mar 10, 2020 by SUDIP BOSE

Eletricity bill issue (Coraza Technologies Pvt Ltd) Closed

I had paid my Electricity Bill on -**, DECEMBER through bhim sbi Pay App, *** Rupees had been debited from my SBI bank account, and credit account is Coraza Technologies pvt Itd (tapzo@sbi). but I checked my Electricity bill and Bill Amount i...

Dec 15, 2019 by Ashok Kumar reddy Deevi reddy

Currouption by government department (Electricity department andaman) Closed

I would like to inform you that I'm a settler farmer or Baratang. On May ** I took a temporary meter connection from electricity department Baratang for welding work to repair my home. After returning my temporary connection I didn't get my bil...

Dec 04, 2019 by Laldev baraik

Over charged Electricity bill (Adani Electricity Mumbai) Closed

I used to pay electricity bill amount Rs *** Rupees for last * years now bill amount is *,*** Rupees from last * months,why ,what reason,I stay ** days in a month,I stay alone,my meter reading are normal,then how come you will kill me with this...

Nov 21, 2019 by Nishad Sebastian

Over charged Electricity bill (Adani Electricity Mumbai) Closed

I use to pay electricity bill approx ****/- from last * years. Since the time Adani electricity has taken over apartment electricity suddenly bill has started coming ****-****/- per month. It is very shockingly high as I stay **-** days in a mo...

Nov 21, 2019 by Ramya

Change of name on electricity metres (Himachal pradesh State Electricity Board) Closed

I Deepak Verma filed an objection regarding change of name of metres of building VERMA COTTAGE BOTHWELL ESTATE NEAR GOVT. COLLEGE SANJAULI SHIMLA.The concerned department changed the name of the metres without giving any intimations to me. I al...

Nov 20, 2019 by DEEPAK VERMA

Electricity meter not checked yet (Dakshin Haryana Bijli Vitran Nigam Limited) Closed

श्री मान जी मैंने मीटर चेक करने की शिकायत **-**-**** को डीएचबीवीएन में सब डिवीजन धारूहेड़ा में reference no...

Nov 06, 2019 by Kalu Ram

Whole building electricity charged to residents (Colive) Closed

In Colive Kingston my rent was ***** Rs and electricity charges of the room were to be paid. Now, they are saying entire building i.e. including common area's charges will be shared **% by colive and **% by tenants. This was never mentioned in...

Sep 08, 2019 by Smita Patankar

Fraudulent electricity bill (Torrent Power Limited) Closed

An existing appointed authorized person for chairman Shivranjani (Ghodashar) society (E-Block). I hereby writing for service no. ******* on the name of chairman Shivranjani (Ghodashar) society. We received a bill of Rs. **,***/- against above-...

Sep 02, 2019 by Krunal Patel

Electrical fault rectification (Avvnl) Closed

All details of the complaint are given in the attached copy of the email to AVVNL officials. ...

Jun 06, 2019 by Karan Singh Yadav

Irrelevant electricity bill (Electricity Department) Closed

I was charged **** rupees as an electricity bill. I used to get ****-**** maximum but since I was leaving today the hostel they illegally said that I used the ac due to which the bill came so high. When I tried reaching to the owner Mr Bhagwan ...

Jun 03, 2019 by Shahma Jalil

No electricity supply (Bses) Closed

It’s been a week every day at night power get off for *-** hours if not then there is a such a major issue of low and high voltage my refrigerator and AC is not working due to low high voltage. It is very difficult to survive in the burning s...

Jun 03, 2019 by Anish monga

Often power cut (Electrical Board) Closed

Often power cut in Andarkuppam area which comes under Thiruvallur district. Suffering a lot because of it....

May 23, 2019 by Priya Gunaseelan

Electricity not available since 4 hours (Best Electricity) Closed

It has been * hours no electricity from * in the morning. After several complaints to BEST no action has been taken being Sunday. My only day off I'm unable to sleep. It's been a nightmare worst service....

May 12, 2019 by Rizwan Shah

Fluctuation in electricity (Dakshin Haryana Bijli Vitran Nigam Limited) Closed

From last *-month electricity fluctuation being a major problem for me and my neighbours. During * pm to * am electricity supply down in our area. ...

May 10, 2019 by DEEPANSHU VASUDEVA

No electric supply in my street (10th North street) Closed

From ** pm to till we don't have a power supply without any intimation. Location -**th North Street, Lakshana cottage, Poolangudi colony, Trichy-** Tamilnadu....

May 06, 2019 by M.Manikandan

Power voltage issue (Electrical Department) Closed

We are facing the issue with power supply and we are unable to use AC due to power voltage issue. It will be overloaded during nights. Hence AC will be on but after * mins it will get off automatically there is no AC issue as it's happening for...

Apr 29, 2019 by Kiranmai

Unprofessional behavior of customer care (Dakshin Haryana Bijli Vitran Nigam Limited) Closed

While calling to the number *********** the customer support employee Tarun was on the call and when I said there is no electric supply in the area he responded so what we do. He was very unprofessional and later when I taught him a lesson in h...

Apr 24, 2019 by Nikhil Gaur

Periodic electricity failure in A block, Vikaspuri, New Delhi (BSES Rajdhani - Delhi) Closed

There is periodic electricity failure in vikaspuri.no hearing by the electricity department.There is problem in one phase. Fuse break occur every alternate night.area pincode is ******....

Jun 13, 2018 by SANJEEV DUA

Electricity bills (Jaipur Vidyut Bitran Nigam Ltd) Closed

I madan lal Nath filled demand notice for new electricity connection for domestic purpose in the year **** but we didn't get electricity connection after in **** my whole family shifted to another village and sold all the properties now since ...

Nov 19, 2017 by Madan lal Nath



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