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AAYUSH THAKUR filed complaint against Zoomcar India Private Limited on Dec 17, 2020
I had a booking with zoomcar for a single day ( about ** hrs) on * November ****. My booking id for the trip is : JPS*N**QQ. Trusting on Zoomcar's past reputation and my past experience, I paid them the security deposit of ₹**** believing that they would refund it back on time. According to their new refund policy, it takes them ** working days to refund the amount back. But now, it has been more than ** days since I booked my trip from their app and still I haven't got any refund. On complaining on their customer care contact number, the bot says you have no bookings. I have even tried to mail them many times, but they don't respond. I have my trust on Voxya platform because it has helped me get refund from a particular food delivery company before. I hope people will look into my matter and help me regarding the same.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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