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Bhanu pratap Singh filed complaint against Zomato on Jul 21, 2019
On July *, ****, I have done two transactions to Nagendra Kumar(the delivery guy of yours) through PhonePe and both transactions were unsuccessful at that time. So the delivery boy asked me to pay via paytm, so i did!
Now both previous transactions were successfully done after one day. So i called to the delivery boy to send my money back but he is saying he hasn't got any amount.
I have screenshots of all the successful transactions and i have also confirmed from phonepe about the transactions.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
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