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Nikhil Ujwal Gaikwad filed complaint against Cleartrip Flights on May 31, 2020
I booked a flight from Nagpur to Pune on **th may of date *th June, time - **:** to **:**. This was a flexi ticket which I opted by giving an extra amount of ₹ *** ( approx ). So as my planned changed so when I tried to reschedule the ticket to *th of July from the app it says after all the * steps that ticket can’t be change online , use ********** to change the ticket. ( Screenshot attached )
But when I called the above no. it says that we have moved the flight support to online. Please try from the website. When I tried from the website it’s showing some other error. ( Screenshot attached ). Now I’m tensed that how do I reschedule my ticket because there is no use of opting flexi option from them as I don’t see any option to do the same. Pathetic user interface and customer service.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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