File a Complaint against Cleartrip Flights
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Cleartrip Flights?
If you are not satisfied with Cleartrip Flights, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Cleartrip Flights and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Cleartrip Flights
But before filing a complaint, you should
a. Contact the customer support of Cleartrip Flights first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Cleartrip Flights - ClearTripNot paying Refund amount Open
I have booked a flight ticket from Visakhapatnam to Hyderabad on ** November **** ( PNR: YD*P*) At the airport I was informed that there is no availability of seats w.r.t to the clear Trip booking and I had booked a ticket for Air India flight...
Dec 08, 2020 by Gantla Halleluiah Prasannatha
I booked a flight ticket from on *th April which is departing on ** April and it was cancelled due to lockdown.But later it shown HOPE YOU HAD A PLEASANT TRIP. It is not at all fine .i contacted Cleartrip so many times for refund but you still ...
Jun 26, 2020 by POTNURU BALAJI
Cleartrip Flights - Ticket is Issued without PNR of Airlines Open
I booked flight on cleartrip.com on **-**-**** from Trivandrum to Patna on **-**-****.My trip id is *********** but when i get the ticket . No PNR is generated while contacting the Vistara airline they also not sure my trip.I send mail to them...
Jun 24, 2020 by Rakesh Chandra Lal
Cleartrip Flights - No response on Refund amount from cleartrip Open
I booked my ticket from United states to hyderabad india to travel in ** May’**** through cleartrip. Due to covid-**, the british airlines cancelled by ticket & asked me to take the refund amount from travel agent i.e. from cleartrip. I got e...
Jun 24, 2020 by Syed Nazeeruddin
Cleartrip Flights - Technical Glitch in Cleartrip website Closed
Team, I have booked the ticket correctly through Cleartrip. I have mentioned my wife first name and middle name and last name. I have also mentioned my daughter first, middle and last name. Issue: My name which I have entered as middle name ...
Jun 21, 2020 by Yogesh panjwani
Cleartrip Flights - Money not refunded from Cleartrip Open
I booked my wife's and my flight from Cleartrip website. Our flight from Delhi to bhubneshwar was April **th, ****. But our flight got cancelled. I keep trying to call cleartrip but customer service didn't answer my call. When I email them with...
Jun 15, 2020 by Lee Nanda
Cleartrip Flights - Not refunding my money Closed
I had booked flight using cleartrip. Go Air says they have already refunded the amount but cleartrip is not refunding it. Have been following it up for almost * months....
Jun 12, 2020 by Sagar Bhagat
Cleartrip Flights - Zero Fake Support from Cleartrip Open
I booked a flight from Nagpur to Pune on **th may of date *th June, time - **:** to **:**. This was a flexi ticket which I opted by giving an extra amount of ₹ *** ( approx ). So as my planned changed so when I tried to reschedule the ticket ...
May 31, 2020 by Nikhil Ujwal Gaikwad
Cleartrip Flights - Trip I d Open
I have booked for a flight for **th March ****. They asked ** days to give my refund. I had waited. Till date they are not at all responding to give my refund. My friend who booked in goibibo for same flight got his refund. Cleartrip people are...
May 29, 2020 by Manasvi vemulapalli
Cleartrip Flights - Cleartrip is a fraud Closed
This email is regarding my Trip ID************ from New Delhi to New Delhi, Round Trip. We had request to cancel the above booking. We noticed that there is a system error in taking the cancellation. As the airports are shut and no interna...
May 01, 2020 by Aditi Narula
Cleartrip Flights - Airline refunded with no fee cleartrip not refunding Open
We had booked flights on December **th between MAA --> CCU and back CCU --> MAA travel dates being **th April **** and **th April ****. The PNR numbers with Indigo is IIRYHW & DFI*KC and the trip id with cleartrip is ************. Un...
Apr 27, 2020 by M S Suresh
Cleartrip Flights - Refund not processed after so many followups Open
I have booked a flight with trip ID ************ for my family travelling from Kuwait to India and return . Although the airlines (Indigo) has refunded the amount to cleartrip,they are not transferring the amount in my bank account .Every time...
Apr 22, 2020 by ali danish Raza
Cleartrip Flights - No full refund or credit shell provided Closed
I had booked a ticket of indigo airlines through cleartrip now I need assistance for the flight which has been cancelled by indigo airlines and I need to reschedule my flight but indigo saying contact to cleartrip and cleartrip is not giving re...
Apr 20, 2020 by Gaurav Rajoria
Cleartrip Flights - Flight Cancelled but Refund not Processed by Cleartrip Closed
I have cancelled my tickets directly calling the airlines and they have confirmed processing the refunds amount to cleartrip (agent). However, the funds has not been refunded by the cleartrip agent to my account. The cancellation was done on **...
Apr 19, 2020 by Shashank Chandak
Cleartrip Flights - Flight ticket not done Closed
I booked flight from Cleartrip Emirates as on march ** -**** and due to some reason bank payment unsuccessful but amount debited from my bank now i received email from Cleartrip that i will get refund in *-** working days but its about to come ...
Apr 19, 2020 by Juzar Mazahir Sukhsarwala
Cleartrip Flights - Cleartrip not refund cancellation amount Open
Dear Team , Regarding trip id: ************ cancellation and refund amount. As per requirement, bank details already shared with cleartrip (Mr. Aman Mathur) and ctdocuments@cleartrip.com. I am waiting for last two month for refundabl...
Apr 18, 2020 by Bikash Supakar
Cleartrip Flights - Refund not received Though flight refund them 2 weeks back Open
Cleartrip id ********* I booked tickets for my family On ** feb **** Via Cleartrip using amazon portal Air Asia blore to New Delhi that is cancelled due to lock down and Cleartrip is not yet refunded the amount that they have received on...
Apr 17, 2020 by Vishal Sahu
Cleartrip Flights - Refund not done by cleartrip Closed
I am Sujit from kolkata , i have booked a spice jet flight on *.**.**** .details are as followstravelling date : **.**.**** PNR no - SHEK*U Airline - Spicejet Trip Id : *********** i have cancelled my flight due to COVID-** but t...
Apr 15, 2020 by Sujit Kumar
Cleartrip Flights - Got mail only for Partial refund Closed
Cancelled flight directly with Indigo due to COVID-** pandemic. According to Indigo the entire amount has been refunded. Indigo asked me to contact cleartrip. I didn't get any satisfactory answer from cleartrip yet. I need to get back the mone...
Apr 14, 2020 by Dinesh Chandra Pal
Cleartrip Flights - REFUND NOT RECEIVED Open
Hello, I had booked an AIR INDIA Flight ticket through CLEARTRIP ( TRIP ID [protected] ) from DUBAI TO DELHI on **th March scheduled to fly on **th March **** for AED ***. Due to the Lockdown imposed we had to cancel the same as NO Flight...
Apr 02, 2020 by Roshni Gulati
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