Zivame - Zcoins expiry issue
Neha Parveen filed complaint against Zivame on Mar 26, 2024
I have placed a order in zivame.I purchased lingerie and later on due to size issue I returned the order on ** sep **** . I have made payment from my bank account and they refunded my money in the form of zcoins .Now when I checked my zCoins to purchase lingeries , I can see zero zCoins in my account.This is rubbish how can they play with my money on there terms and conditions. Firstly I want my money back and secondly back to my source account.
Thousands of customers like you have trusted Voxya to resolve their issues
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Anees baskar on Mar 30, 2025
Zivame – Didn t receive my refund Closed
I ordered a bra worth **** and after I received, I tried and it doesn't fit me. So I requested for return and refund. They agreed but it mentioned only **** will be refunded. While enquired, they said that shipping ...
Harshita singh on Mar 18, 2025
Zivame – Not get the refundClosed
I have ordered an article on *th ****feb and returned on ** feb **** under their return policy but not get the refund yet while I'm contacting with customer care regularly either through call or with mail but ever...
prajwala yelampalle on Mar 5, 2025
Zivame – Zcash not reflecting Closed
As per zivame zcoins will expire in a year so my *** zcoins were expired so zivame told me they will convert it into zcash so that I can use the money they are saying this since Jan *th ****. I have dropped multipl...
Jenifer on Oct 1, 2024
Zivame – Refund of z coinsClosed
I ordered * products with z coins and due to some transaction failure my amount has been deducted as z coins but still not got the refund ,I tried contacting them the customer care is of no use .
Netravathi Chimoji on Jun 4, 2024
Zivame – Refund not received Closed
I haven't received my refund past one month They are asking sms of order delivered successfully but I don't have that phone anymore But I got an email saying the order has been received to zivame