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Zara - Zara denying refund

Nikita kumari filed complaint against Zara on May 24, 2023

Firstly the product is missing when u contact delivery partner through police , delivery guy return my product and then i arrange pickup ..first they are denying that they received the pacakge when i shared all details now they are denying that product is different ...they are biggest fraud ..i have proof i have asked delivery partner to check the product before taking and click photo also ..bt they are not ready to refund

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Zara

57

Total Complaints

29

Total Resolved

50.88%

Consumer Satisfaction

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