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Yatra.com - Yatra com is defrauding its customers by taking bookings for a hotel which does not taken bookings f

Dileep Singh filed complaint against Yatra.com on Jan 25, 2024

I have booked a hotel (Mandawa Kothi in Mandawa, Rajasthan) for two days stay (Check-in: **.**.**** and check out: **.**.****) through Yatra.com. After booking, i received message and mail regarding the confirmation of booking along with contact details of the hotel. However, when i contacted the hotel, they denied any such booking and told me that they do not take bookings through yatra.com. And still yatra.com is showing the said hotel on its website with rooms available.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Yatra.com

385

Total Complaints

215

Total Resolved

55.84%

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