Yatra.com - Yatra com Incomplete refund for cancelled flight
Abdul Ansari filed complaint against Yatra.com on Oct 25, 2021
I had booked Mumbai to Gorakhpur flight and paid *****/-. The airline preponed the flight by *hr and **min,due to this I have to cancel my flight as it was very difficult to catch my flight. The airline refunded the complete amount for this. However Yatra.com deducted ****/- as their convenience fee and refunded the remaining amount. This is unfair as airline has refunded full amount.
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