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Yatra - Yatra Long Pending Flight Cancellation Refund

Aamir Osman filed complaint against Yatra on Aug 10, 2020

I had booked a Vistara flight from Yatra on *rd of July ****, for travel on **th of July. However, the flight was cancelled by the airline due to operational constraints and a full refund was processed by their side.
However, its been more than a month since my travel date and Yatra still hasn’t processed my refund.
I have mailed the support team multiple times, tried reaching out to their customer support via call, but none of their call centre nos. are functional.
Really struggling to get a response from their side, not sure how much longer it will take for them to respond/process my refund.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Yatra

254

Total Complaints

126

Total Resolved

49.61%

Consumer Satisfaction

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