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Jinesh Jain filed complaint against Swiggy on Apr 12, 2019
While placing my order I had applied a coupon code (SWIGGY*) which was applied successfully. The amount was reduced from *** to Rs. ***. However, after selecting the payment method and confirming the order the amount shown at the end page went up to *** again. I talked to a customer agent immediately but he refused to help me, so I cancelled the order soon but still, swiggy charged me Rs.*** for the cancellation.
It was not a mistake from my end, then why would I bear the cancellation charge? Kindly help.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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