Vodafone Idea Limited - Wrong Promise

Vodafone agent has promised permanent offers of *** and *** packs which have double data and unlimited calls for ** and ** days respectively. The date of call was on * July ****. I asked them whether the offers were temporary or permanent.? They said they are permanent. Name of the agent is kavitha. She spoke to me on * July ****.
All my complaints in national consumer forum are rejected by giving false informations. Shaboni is responding to my complaints and she is lying.
They even promised for refund of my pack if those offers are not permanent in my vodafone app. When asked they said they are one time offers.

This is how they are cheating customers to retain them in Vodafone network. More than ** persons have been duped in this style over * months.