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Indiamart Intermesh Ltd - WRONG PROIMISES NO QUALITY SERVICE DELIVERED

JIGAR KANUGO filed complaint against Indiamart Intermesh Ltd on Jun 19, 2021

We were not deliver the quality of service which was promised by your sales team,there were many loopholes for us as a supplier on your portal /leads
which i had complained to your team many times but there was no positive response.
I had very bad experience with Indiamart ,there was no return on investment .

In * years of my service with you there was never a supplier meeting , we suppliers have better knowledge about our product and market ,you never did a market survey taking us in loop
how do you take decisions regarding our market without consulting us .

Your sales team give fake promises ,your single inquiry goes to more then ** suppliers ,there are so many fraud ,irrelevant ,fake ,duplicate ,budgetary inquiry filtering genuine inquiry is a task.

You have increased the buylead making business easy for manufacturer and all the traders are at loss , you have increased market competition so much by your wrong decision

The complaint will go on. Last lockdown i had requested to either refund the total amount back as i did not not receive the "quality service " which was promised or extend the service by * months , i will prefer total amount refund as your company failed to deliver the main part of the service which is quality .

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Indiamart Intermesh Ltd

8

Total Complaints

4

Total Resolved

50.00%

Consumer Satisfaction

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