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Indiamart Intermesh Ltd - My Indiamart Free Seller Account got allegedly Deactivated by Indiamart without prior intimation to

Vaishnavi Bhairappa filed complaint against Indiamart Intermesh Ltd on Dec 13, 2020

I am on this Indiamart platform since more than * years as a Verified supplier,
And also, I had informed several times on Indiamart that I am an Online Reseller, its my Online Home Based Reselling Business so I dont have GST certificate as of now,
I have cleared this several times, even while onboarding on Indiamart too , I did clear this to your executive, for which they said that GST isn't mandatory as of now,
Just for verification, its required, but when i said that I dont have, your executive was fine with it, because i had uploaded Pan Card and Aadhar Card, Bank Statement, My Website Link etc for KYC purpose , I had mailed to Indiamart already,

Still just because of GST, banning Seller account is completely irrelevant,
Because its a connection with Indiamart that we have built since so many years, and never faced such issue till date, and now just by giving an Excuse of GST , deactivating my seller account without even Prior Intimation is very Disheartening

In Indiamart Privacy Policy, GST is only mandatory to access Premium paid services and buy leads,
However, GST is not mandatory for Free Listing and Free Seller account , so I am registered as Free Seller account itself since * years on this platform, I havent used any Paid services and now suddenly Indiamart Deactivated my account and now forcing me to give GST by saying that it is mandatory to everyone so that I should start using their Pemium services , this is very Cheap and Misleading practice that they are doing.
This is very wrong information that they are providing, GST isn't mandatory for Free Listing, still they Deactivated my Free Seller account and giving wrong reasons like incomplete profile and GST etc reasons,
INDIAMART is Forcing me to take GST even when it is not applicable for me as it is home based online business, still they are forcing so that i should switch to their Premium services
Complaining on Indiamart for Reactivation of my Indiamart Seller Account

I am facing lot of issues by such service given by Indiamart for Verified suppliers like us!

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Replace / Fix problem

Indiamart Intermesh Ltd

8

Total Complaints

4

Total Resolved

50.00%

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