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Coolwinks Technologies Private Limited - Wrong product received

Shubham Bansal filed complaint against Coolwinks Technologies Private Limited on May 31, 2020

I ordered a half rimmed eyeglass from the coolwinks.com but when the order was delivered to me I found a completely different product of full rimmed eyeglass. When I contacted them about this they told me to ship the product to their address and they will refund me the amount but now they are saying that they have sent the correct product and they are blaming me that I am trying to cheat them by sending the wrong product as if I have no other work than this. They are denying to refund me my amount.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Coolwinks Technologies Private Limited

4

Total Complaints

2

Total Resolved

50.00%

Consumer Satisfaction

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