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Libas - Wrong product received

Mitta Deepthi filed complaint against Libas on Jan 3, 2026

I ordered a pink floral zari embroidered Kurta Set of Rs.**** on **/**/****.
I received wrong product (some blue colour maxi ) on **/**/****
I mailed regarding this issue for which they replied they cannot honor claim as per their investigation warehouse personnel packed correct dress and they attached some video also.
If correct dress was packed then how will I receive the wrong product.Iam attaching proofs.Please look into the issue

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Libas

16

Total Complaints

12

Total Resolved

75.00%

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