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Online Store - Wrong product delivered

Hemant Sankhla filed complaint against Online Store on Nov 4, 2019

I have purchased shirt from online store. But the product shown on the site at time of purchasing is not the same one delivered to me. The company had cheated by delivering wrong item. Now the store is telling that they are only delivering the goods and they are not seller. Also seller information is not given on invoice. Please help us what to do in this case.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Online Store

5

Total Complaints

1

Total Resolved

20.00%

Consumer Satisfaction

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