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Nykaa Man - Wrong Product Delivered

Parth Shah filed complaint against Nykaa Man on Oct 14, 2023

I had ordered a bottle of perfume from Nykaa Man worth INR **** on **-**-**** but received some random products like face wash and loofah from them worth INR ***. The invoice inside the box also states that the order was of some other buyer. I raised a return request but they rejected it stating that they had done investigation from their end and correct product was sent. This is a complete lie as the invoice inside the box clearly mentions some other order.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Nykaa Man

8

Total Complaints

2

Total Resolved

25.00%

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