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Craze & Demand - Wrong product delivered and no way to get replacement or refund

Deeba Anbu filed complaint against Craze & Demand on Oct 1, 2018

The customer care number on the website seems to be totally fake and nobody responds. The mail I'd given for customer complaints or tracking is also fake and no response. I received a packet with two sarees which is not the ones I ordered or paid for. I returned the packet with my own money in courier enclosing a letter. There is no response from them.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Craze & Demand

25

Total Complaints

15

Total Resolved

60.00%

Consumer Satisfaction

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