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Craze & Demand - Not refunding my money

Nishat Fatma filed complaint against Craze & Demand on Mar 4, 2019

I had ordered a lengha choli from crazendemand. It reached to me on ** Feb **. It was of very low-quality stuff so I asked them to refund my money and they said 'first you have to courier the package and then we will refund your money in our website wallet' so that I can only purchase from there website. I asked them to return it to my bank account or to my paytm account. But they said no this is the only way to get my money.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Craze & Demand

25

Total Complaints

15

Total Resolved

60.00%

Consumer Satisfaction

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