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Anouk by myntra - Wrong product delivered

Anal Parikh filed complaint against Anouk by myntra on Mar 29, 2022


We ordered a saree from Myntra, which was delivered on **.*.**. When we opened a bag, we found that absolutely wrong product was delivered. We tried to return the product, it was not picked up by the company. We explained the whole matter on helpline call. They advised to upload the picture of the wrong delivered product. We did it twice as per their procedure. However, Myntra declined the return request every time. Now they are saying that they will not accept it nor will they refund the money.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Anouk by myntra

4

Total Complaints

2

Total Resolved

50.00%

Consumer Satisfaction

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