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Anouk by myntra - Myntra denying Exchange of the product

Dinesh filed complaint against Anouk by myntra on Aug 9, 2020


I have ordered a product of footwear for my wife and the size which I ordered is ** and I have received the same **. But ** is not fitting perfectly and then I requested for ** size and the exchange process started. The delivery boy has come for pick up and delivering the product of ** size. I gave the footwear of ** to the delivery boy. He was checking it and he was telling that the product is used and the exchange cannot be processed.But my question will someone use the footwear without cutting the price tag and roam outside. The product is ***% perfect as I received it. I am requesting to check the images attached for your reference.

Requesting to investigate and provide the size of **.

Regard

Dinesh
**********

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Anouk by myntra

4

Total Complaints

2

Total Resolved

50.00%

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