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Saleem Ahmed filed complaint against Airtel on Mar 5, 2025
I was searching a long duration calling plan for * year and it displayed *** days plan with data limitations.
I was happy as plan is good.
Payment got success.
And I am trying to make a call but it says u have insufficient balance continuously for when ever I tried for almost * hours because we could not speak to a customer support also if we don't have a balance.
So i went to Airtel office today morning I explained the details and I am shocked that they can't help,
As it is a international roaming plan for *** days with calls, messages, even data too but I could not use it in India the same.
And there is no possibility for refund/exchange for it.
So is this fair?
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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