Ankit Gandhi filed complaint against Swiggy on Apr 11, 2023
This is with regards to My order ************
Issue- The order was completely different then what i ordered
My order was
Item Name Quantity Price
Kaju Masala * ₹ ***
Gobi Parotta * ₹ **
Roti (* pc) * ₹ **
Item Total: ₹ ***.**
Delivery partner fee: ₹ **.**
What I received was
*. * Roti & * Paneer Sabji
What i tried
I reached Swiggy support & uploaded all the required pics and i get a reply from Swiggy an email is send and email says no refund can be processed for this order/
I reached out to delivery partner and after conversation of *-* min he says , sir its my mistake i did not take bill nor i checked order and brought it you complain with swiggy and do whatever you wish to do. ( This behaviour of Delivery agent is unacceptable) I have call recording with him if you wish to listen to it.
What i had to go through
*. No food, no support from swiggy on time nor i received any call back after raising a complaint.
Resolution i am expecting
Communication from right team to resolve this issue at the earliest, before i can take this to social media and action against the delivery boy

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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